Hotel Immersion Essays

Hotel Immersion Essays Hotel Immersion Essay Hotel Immersion Essay Hyatt Hotel and Casino Manila is a 5 star, deluxe landmark hotel overlooking Manila Bay which is situated at the Malate district on the corner of Pedro Gil, M. H. del Pilar and Mabini Streets. This mixed-use complex occupies 94,000 sq m and includes a hotel, a casino and residences. Situated in a 32-storey tower with a nine-storey podium, the hotel houses 378 stylish guestrooms, including 113 executive floor rooms, 61 suites and five Presidential Suites; three innovative restaurants and bar; and three banquet facilities. Guestrooms are equipped with the latest in-room technology, including broadband Internet access, a 29-inch flat-screen television and DVD player, and a spacious Italian white marble bathroom with two shower options and separate deep soaking tub. It offers the Regency Club which is perfect for the business traveller in search of privacy, convenience and an outstanding level of personalized service. A five Presidential Suites, all with 180-degree views of Manila Bay, provide a more luxurious alternative. The hotel’s Market Cafe has set the trend for interactive dining featuring theatrical live cooking of Western, Chinese, Japanese, Korean dishes and desserts. The contemporary and residential-inspired Li Li Chinese restaurant offers authentic Cantonese cuisine prepared by five master chefs from Hong Kong. Li Li also has five private rooms, a tea bar serving premium Chinese teas and a wine cellar. The Fireplace, an upscale grill room, offers prime meats and seafood cooked to perfection in a wood-fired oven. It also features a library of more than 800 bottles of vintage and new world wines. The Lounge is a stylish gathering place for the local community which serves daily afternoon snack buffets and features nightly live entertainment in a chic and sophisticated atmosphere. Pastry Boutique is a gourmet haven offering a wide selection of freshly baked breads, home-made chocolate cookies, beautifully decorated cakes and other delectable delicacies such as spreads and dips. For outdoor barbeque and exclusive gatherings, the Pool Bar is a comfortable venue with rows of relaxing lounge chairs to sunbathe or cool down with a refreshing drink. The new-generation Casino at Hyatt Hotel and Casino Manila is the largest hotel gaming facility in the country. It has been meticulously designed to exude opulence and comfort, setting it apart from the existing casinos in the country. The casino covers 15,000 sq m of floor space over four floors, and features 123 game tables and 626 slot machines of 30 different types. For more recreational activities, Club Oasis features the Spa, offering relaxing and invigorating treatments 24 hours for in-room services, and the Fitness Centre, equipped with Life Fitness cardiovascular and whole body machines. The 35-metre outdoor lap pool, children’s pool and outside whirlpool are accessed through the gym. For secretarial and administrative assistance, the Business Centre also located on the 8th floor is open 24 hours. Le Salon and two meeting rooms are ideal for business meetings and intimate social events that require greater detail and attention. Each of the three banquet and meeting facilities are fitted with sound-proof partitions, wireless broadband Internet connections and the latest technological features. For a much larger and sophisticated gathering, The Ballroom stands at the core of the hotel’s banqueting facilities. It is equipped with the latest state-of-the-art technology and features Hyatt’s notable culinary excellence. The architectural design of the hotel, developed by Hong Kong-based world-renowned Bilkey Llinas Design, blends classic elegance and contemporary style. To complement the hotel’s tastefully crafted interior design, art consultant Art Internationale Asia has incorporated distinctive art pieces by notable Filipino and foreign artists to exude an ambience that reflects the traditional warmth and vibrancy of the Philippines. Source: Hyatt Hotel and Casino Manila The Hyatt Hotel and Casino Manila is just a walking distance from many of Manilas attractions, including historical and cultural places of interest such as Intramuros; Ermita, Malate and Remedios Circle Areas; Luneta and Rizal Park. The hotel is at the heart of Manilas business and shopping areas. It is only 30 minutes away from Manilas airports and the hotel is just a block away from Roxas Boulevard. Our hotel immersion at Hyatt provided a different experience for me as I have been used to checking-in at various hotels in Metro Manila and nearby provinces. To start with that the hotels which I have gone are located in relatively newly developed and highly commercialized areas such as Makati, Ortigas, Subic, Clark etc. The site of Hyatt Hotel is congested and seems scary. But upon entering the establishment such impression has faded because of the warmth ad elegance of its interior. When Karmela and I arrived at the place, we were quite disappointed since we were not met by the valet staff. In fact, we had to ask the guard for the valet. Likewise, there was no doorman to assist us with our baggage. But there was reason to ignore the previous hassles because we were greeted by a receptionist with a warm smile. Upon reaching the Bayview, the seminar venue, I observed that the room was already set and there were hotel staff composed of waiters, supervisors and ushers, who were ready to provide assistance to the participants. The seminar speakers were part of the hotel management staff who were very competent in their own departments. The orientation was very informative, enlightening and encouraging. It was conducted in a formal but lively manner. This allowed us to easily relate and comprehend the topics presented. The questions of the participants were satisfactorily answered by the speakers. On the other hand, the refreshments which included assorted pastries and coffee, were delicious and appetizing. After the seminar we were divided in to three groups namely, opera, bartending and bed making. Initially, I was disappointed to be assigned in the opera group but when we had the hands-on activities, I started to appreciate the work. We were taught how to save guest’s information/data and were given exercises too. The next activity was a tour in the hotel. We were the last group to finish the tour but it was worth it because the tour guide provided us detailed information on the different function rooms and departments. We were taken to the Regency Club, Presidential Suites, Market Cafe, Li Li, The Fireplace, The Lounge, Pastry, Boutique and Club Oasis which house the Spa, Fitness Centre and the Business Centre. We also went to the Le Salon and the Ballroom where a function was being held that time. We had the opportunity to see how it was set up for an event. Likewise we had the chance to observe the activities at the back of the house. This is where I was very interested in because it was my first time to see the actual operation in the kitchen and reception office. The utensils and equipments in the kitchen were very organized although the area was humid. I also noted that the floor was wet and slippery. On the other hand, as we toured the hotel, it was also noted that the security personnel were alert, very polite and were good in remembering faces or identifying hotel guests. Likewise, the cleanliness of public areas as well as guestrooms was observed. When we checked-in, each of us were given key cards which we had to swipe upon entering the elevator, for security purposes. The room that was assigned to us was located in a remote area, far from the elevator. It was small compared to the other rooms but was nice, fully furnished and comfortable except for the fact that the bathroom door lock was busted. We also noted that there was no free internet access in the rooms. As coordinator of our class, I had to inform my classmates that we were expected to be at the Le Salon at 7pm for dinner. Unfortunately, I did not have all the cell phone numbers of my classmates, so I decided to call up the front desk to request for a copy of the room assignments. I waited for an hour but there was no response from them. I had to personally go to the front desk for this purpose. This was one instance when a gave a minus point to the hotel service. I had the chance to swim in the pool and relax at the Jacuzzi. Compared to the other hotels I have been to, the pool attendants in Hyatt were very accommodating. Instead of handing the towel to me, the attendant graciously placed it on my shoulder. I felt like I was a princess! The fine dining experience was awesome. The food was sumptuous and filling. The program after dinner provided an opportunity for our class to bond and to show our talents. Even the waiters were moved to join the fun. The following day, we had a breakfast buffet at the Market Cafe which offered various cuisines. The waiters were friendly and they even suggested food choices and explained how the foods were meticolously prepared. The waiter service was efficient and superb as they were quick to attend to our needs. We were supposed to check-out at 11:00 am, Sunday but we decided to request for a late check-out. We appreciated the immediate action on our request. We left the hotel at 2:30 pm. The overall quality of guest experience is satisfactory. I would recommend the Hyatt Hotel to friends and acquaintances not only for its relaxing ambiance but also for the friendliness, hospitality and efficiency of its staff. The Out of the Classroom Learning Activity (OCLA) provided students an opportunity to observe and experience the actual operation of the hotel. Our classroom study became more meaningful through the immersion activity. I realized that as a people oriented business, the hotel industry is very dynamic and challenging. There is no doubt that it has created a large impact on our tourism. In fact, it is a major contributing factor to the economic development of our nation. The class was fortunate to have its OCLA in a 5 star hotel. Indeed the cost of this immersion activity was worth it since we where given a 5 star experience. Moreover such exposure has opened a possible career option for me after graduation.

The Human Genome Project

The Human Genome Project (HGP) is an international 13 year effort that began in October of 1990. The main objective of the project is to map the entire human DNA sequence. The project was planned to last 15 years, but rapid technological advances have moved the completion date to 2003. A rough draft of the human genome was completed in June 2000. Efforts are still underway to complete the finished high quality sequence. Many laboratories around the United States receive funding from either the Department of Energy (DOE) or the National Institutes of Health, or from both, for the HGP. Other researchers at colleges, universities, and laboratories throughout the United States also receive funding for the project. At any given time, the DOE Human Genome Project funds about 200 separate investigators. At least 18 countries have established human genome research programs. Some of the larger programs are in Australia, France, Sweden, China and the United Kingdom. Some developing countries are participating through studies of molecular biology techniques for genome research and studies of organisms that are particularly interesting to their geographic regions. The Human Genome Project Organization helps to coordinate international efforts in the genome project. There are many benefits and goals of the Human Genome Project. Rapid progress in genome science and a glimpse into its potential applications have helped observers to predict that biology will be the the most important science of the 21 century. Aside from its medical and scientific benefits, the development of genomics research presents U.S. industry with many opportunities. The Consulting Resources Corporation Newsletter (Spring 1999) said that the sale of DNA based products and technologies in the biotechnology industry are rejected to exceed $45 billion by 2009. One of the goals of the project is improved knowledge in the area of molecular medicine. Increasin

Decision Support Systems Essay Example | Topics and Well Written Essays - 1500 words

Decision Support Systems - Essay Example Appraisal of the hotel’s DSS systems The Decision Support System (DSS) is a technology that enables managers in organizations to make effective business choices or solve problems using the available information in the organizations. Almost all information systems help in decision-making. However, the DSS exclusively works with this function. The DSS helps in the analysis of huge amounts of data referred to as business intelligence. Maurier Hotels Group is an SME type of business that should be having enough employees and many departments that should help in making appropriate decisions using the DSS. Considering the current size of the organization, many types of DSS can be more effective since the cost will not exceed the benefits expected after introducing businesses intelligence. The common types of the DSS are the model-driven, communication driven, and the data driven. The data-driven system is usually programmed to use limited set of information such as the number of cus tomers in the current quarter. During the analysis, the CEO or the customer relation manager in the organization will carry out a dialogue with this decision support system by highlighting various scenarios relating to customers. For instance, in order to attract more customers, the managers will use the customer decision support system. ... 22). Model-driven systems help organization in the formulation of alternatives and study their impacts. For instance the hotels can analyze different strategies of creating strong customer relations through this DSS. Many organizations have succeeded in choosing the best alternatives through this system (Koch 2007, P. 220). The hotel group may also use the communication-drive type of DSS. The category of DSS will help the customers care departments in the three hotels to collaborate and share information about their customers. This DSS is more effective for organizations such as the current Maurier Hotels that has to work in groups. The communication-drive intelligence systems will ensure that the hotel groups of the organizations co-ordinate their activities including the customer management services in the three hotel groups. This DSS is most appropriate in-group activities since it ensures easier communication between two groups. By introducing this type of DSS in the organization , the CEO will not have to move from one hotel group to another to collect the information about customers. The information is present on one system. This will help the CEO to monitor the activities taking place in the three hotels at the same time. The technology will help the organization to save the time required to compile information about customers in the three hotel groups. This means that this intelligent system helps in removing distance and time barriers in group businesses (Muntermann 2008, 18). The DSS is also effective because it supports group decisions in an organization. It will be easier for the three groups to make appropriate decisions that will positively affect them (Janakiraman & Sarukesi 2009, p. 43). This type of DSS is helpful because it helps different branches

Images of globalization Essay Example | Topics and Well Written Essays - 250 words

Images of globalization - Essay Example Another example in which consumer goods have been boycotted due to cultural beliefs is McDonald’s. In Malaysia, many Muslim consumers have been calling for Malaysian citizens to boycott the restaurant due to a recent promotion intended to celebrate the Chinese New Year. One of the toys included in the promotional package was a pig, designed to offer support for the twelve different animals of the Chinese zodiac. However, in Muslim society, the pig is considered to be an abhorrence and consumption of pig meat is strictly forbidden. Muslims believed that McDonald’s was being insensitive to the customs and religious beliefs of devoted followers of the Muslim faith, even though the restaurant was not actually attempting to create any conflict with this religious group. Muslims were so outraged that McDonald’s illustrated a pig in a positive light that Muslim boycotters actually started a social media campaign in an effort to gain international support for shunning al l products being offered by the organization. This is yet another example of the images of

The point in my career Essay Example for Free

The point in my career Essay I never thought of myself as being confident or even reliable.   It sounds worse than it is, I actually never committed to a job or a project that I felt I could not complete.   But I was at a point in my career or even in life in general where I was ready for a major challenge.   I applied for a job with a large school district in the area for an Associate Director position.   This was a big step for me since I always felt my work was nothing out of the ordinary. Part of the interview process was to answer the question, why should we hire you.   In my thought process I began realized the great achievements I have had in my previous jobs.   I talked about my duties and responsibilities, my projects and accomplishments.   I told them how I completed a 5 year back log that no one wanted to touch on my first three months of my first job.   I recalled how appreciative school administrators were when I was able to help them understand their school budget and financial condition. I explained my participation in developing an integrated financial system for the largest school district in the State.   As I answered this question and many more like it, I realized that I am a reliable person that can take on challenges and be sure to complete them.   I also told them about a 2 year program I completed in School Business Management.   I am knowledgeable, innovative and dependable.   My interview was beginning to be impressive.   My confidence during the interview was obvious but appropriate. I ended up getting the job as Associate Director and I entered that position with great confidence.   I knew I had the skills and determination to succeed in that position. I no longer doubted my reliability because in retrospect, I have been extremely reliable exceeding all expectations.   I was able to accomplish major projects in that position and serve my employers and community well.

Davy Crockett :: essays research papers

Davy Crockett, the celebrated hero, warrior and backwoods statesman, was born August 17, 1786 in a small cabin on the banks of Nolichucky River, near the mouth of Limestone Creek, which today lies about three and a half miles off 11-E Highway near Limestone, Tennessee. David "Davy" Crockett was the fifth of nine children and the fifth son born to John and Rebecca Hawkins Crockett. The Crocketts were a self-sufficient, independent family. Davy Crockett stands for the Spirit of the American Frontier. As a young man he was a crafty Indian fighter and hunter. When he was forty-nine years old, he died a hero's death at the Alamo, helping Texas win independence from Mexico. For many years he was nationally known as a political representative of the frontier. John, Davy's father, moved to Greene County where Davy was born. While Davy was still in dresses, his father moved the family to Cove Creek in Greene County, Tennessee, where he built a mill in partnership with Thomas Galbreath. When Davy was eight years old, the mill was washed away with his home. After this disaster John Crockett removed his family to Jefferson County where he built and operated a log-cabin tavern on the Knoxville-Abingdon Road. (This cabin has been restored and is now located at Morristown, 30 miles Southwest of Greeneville.) The young Davy no doubt heard tales told by many a westbound traveler - tales which must have sparked his own desire for adventure in the great western territories. In his dealings with his father's customers, Davy must also have learned much about human nature and so refined his natural skills as a leader. While Davy lived there he spent four days at the school of Benjamin Kitchen. He had a fight with a boy at school and left home to escape a "licking" from his dad. He got a job helping to drive cattle to Virginia. In Virginia, he worked for farmers, wagoners and a hatmaker. After two and a half years, he returned home. Davy was now fifteen years old and approaching six feet in height. In those days a boy either worked for his father or turned over his pay if he worked for others. Upon promise of his freedom from this obligation, Davy worked a year for men to whom his father owed money. After working off these debts of his father's he continued with his last employer.

Is Homework Benificial for Learning? Essay

Hello this is Christine and David on the affirmative team. We think that homework is beneficial and helpful for learning. Today, we will discuss the topic homework and why it is beneficial. School and homework teach students important life lessons that they will use as an adult. For example: It teaches them how to read and comprehend information, communicate ideas with others, listen and take notes, remember things, solve problems, how to develop a plan, set priorities and take action. Homework also teaches students how to concentrate, write reports, spend time alone and helps develop their curiosity about new subjects. Homework builds up an initiative in students. Children can feel responsible for finishing homework. Also, another benefit of homework is time management. They start allotting their time to study and play thus learning to complete their scheduled tasks in the time they have. Moreover, they learn to do things on their own. They manage their time and complete their work independently, and encourages self-discipline in students. Homework helps children learn with interest and by doing homework, children learn to cope up with school activities. It helps children apply their skills and improve on weakness. Furthermore, it helps improve academic results. Some people don’t think homework is beneficial, that can be true, but it is also helpful. According to â€Å"Benefits of Homework,† most teachers assign homework and that is for helping support what you learned that day. Also, homework teaches students how to set priorities, and it helps teachers determine how well students have understood that lesson. Furthermore, homework gives students another chance to review class material. Parents can get a chance to see what is learned at school. Homework teaches students that they have to do things sometimes-even if they don’t want to. It teaches students the importance of planning, staying organized, and taking action. However, homework is not helpful when used as a punishment or with parents helping or telling you everything to do. But not all homework is beneficial. The families with lower incomes have a lower chance of better outcomes of homework. homework helps kids use their time wisely. If they weren’t doing homework, students would much rather play and be busy with their hobbies, but homework can help your brain and academic skills. That is why we think homework is beneficial and helpful for learning.